But the company checks for revoked, suspended or invalid licenses for only the past three years.Įarlier this month, Uber agreed to pay $28.5 million to settle class-action lawsuits that claimed the company misled consumers about its background checks and fees. For instance, drivers are disqualified if they've been convicted of DUIs, violent crimes or other offenses within seven years. Some criminals might be slipping through Uber's screening process because it only checks for offenses within a certain period. Prosecutors in cities such as San Francisco have argued that Uber isn't doing enough to protect passengers, with that city's district attorney telling CBS Los Angeles that his office has uncovered drivers who had been convicted of sex offenses, burglaries and other crimes. By comparison, taxi companies check a candidate's fingerprints against an offender database. The process skips fingerprinting, as well as the Department of Justice and FBI database. So just how does Uber screen its drivers? The company says it puts would-be drivers through a "pre-screening process" that includes a criminal search at the county, state and federal levels and a review of their motor vehicle records. The company's chief security officer, Joe Sullivan, said in a statement that Uber is "horrified and heartbroken at the senseless violence in Kalamazoo, Michigan" and had reached out to the police to help in the investigation. and Canada have paid an extra $1 "safe rides" fee since 2014, which the company said is geared to paying for driver-safety education and background checks. Nevertheless, the violence may seem especially galling given that UberX passengers in the U.S. Drivers, similar to daycare workers, are placed in a position of trust," said Dave Sutton, a spokesman for the group. Passengers in for-hire transportation are vulnerable. "An HR person from Uber should be meeting with prospective drivers before allowing them to drive. So I think the criticism that's being leveled at Uber is more a function of Uber being a disruptive technology."īut Who's Driving You says that Uber should be doing more.
"You get security before, during and after the ride. Uber has a "very good system of checks and constant balances," he added, noting that passengers rate drivers, which provides feedback to the company.
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